Not sure which certificate you need, what an overseas authority is asking for, or what to do when Home Affairs cannot immediately locate your record? Start with the guidance below or speak to us about your circumstances.
These are the help pages available within this site. Each card gives you a clear link to the relevant guide, with direct service links where they are useful.
Start here if you have been asked for a South African birth certificate but are unsure whether you need a full / unabridged certificate, a vault record or an authenticated certificate.
Understand the practical difference between the standard full birth certificate and the underlying vault record before choosing your service.
Guidance for existing applications, long delays and cases that have not followed the expected Home Affairs process.
Start here when the expected South African birth record cannot immediately be located or you have been told there may be a registration problem.
Find answers about document applications, processing times, apostilles, international delivery, existing applications and your SA Docs account.
Need help with a South African passport rather than a birth certificate or civil document? Continue to our dedicated passport website.
